Remote IT Support Services For Your Business
We help customers to keep their IT systems updated and functioning at all times ...
Easy Low Cost Remote IT Support For Your Business
Remote PC support tools share many of the traits that characterize web conferencing systems: they allow users to perform screen sharing and view the desktops of other users, take control over them and they enable the participants to interact via text chat or audio (sometimes also providing support for video conferencing).
We designed our service to be adaptive and totally flexible to your remote pc/mac support needs.
Get full remote It support for your computers remotely anywhere over the Internet with our affordable, cost effective desktop remote access & computer remote control support software solution.
Our Remote IT Support Software
The latest evolution in Remote PC support and desktop management. It enables a support technician or controller of the remote system to perform remote PC support without making it a hassle. We have invested in the necessary hardware and remote pc support so you no longer need to purchase and manage an onsite IT infrastructure.
There's never any per usage charges or limits, no bandwidth usage charges, there's no hardware or specialised remote support servers to buy and maintain. You simply start your remote control desktop viewer, then tell us the unique and totally secure ID and password that is shown on screen. Once the number is entered, the remote control software connects to you for remote support.
Our Remote IT Support Package
Remote support services are available through our low cost monthly ultra care plans. Phone support is also included and we can quickly log into your computer and see the exact error messages that you are receiving.
| EXCEED ULTRACARE REMOTE IT SUPPORT SOLUTIONS | |||
|---|---|---|---|
| Essentials | SME Advantage | Corporate Gold | |
£ 75 per month |
£ 150 per month | £ 250 per month | |
| *additional support calls charged at £25 per half hour or part thereof | |||
| Computers | Up to 3 PC/Mac | Up to 10 PC/Mac | Up To 25 PC/Mac |
| Inclusive Calls | 5 per Month * | 12 per Month * | 25 per Month * |
| OSes Covered | Windows XP, Mac OSX, Windows Vista / 7 | Windows XP, Mac OSX, Windows Vista / 7 | Windows XP, Mac OSX, Windows Vista / 7 |
By taking up one of our highly affordable remote IT support packages, you can have complete peace of mind that your IT will be up and running at peak efficiency.
We now also offer on-site IT support callouts for Sussex based businesses at £250 per day (or part therof) and this provides an excellent opportunity for Sussex businesses to get on site IT support including advice and training on your company website, CMS or integrated website softwrae packages at the same time as providing a complete IT support solution for your business.
We are able to provide your everyday online PC/Mac support services through the internet in a safe & efficient manner. Call us on 01903 685685 to arrange a FREE demonstration.
Remote IT Benefits
- Remotely support any of your PC or Mac computers as if we were sitting right in front of it - even through your firewall!
- Reduced support costs for you as there is normally no need for an engineer to call onsite (or use our new onsite support if you prefer)
- Faster problem solving as we can diagnose and fix most problems instantly via remote access
- Integrated file transfer that allows us to copy/upload files and folders to and from your remote computer for added support.
- The ability to train you remotely on your chosensoftware package features without having to leave your offices
- All data uses secure data channels with key exchange and AES (256 Bit) session encoding, the same security standard used by https/SSL.
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